# Qualy

## Overview

Qualy is a no-code messaging platform for service teams. It centralizes WhatsApp, Instagram, Messenger, and Telegram conversations in one inbox, automates repetitive replies, and helps teams prioritize high-intent chats with AI-assisted scoring.

## Product Highlights

- Unified inbox for WhatsApp, Instagram, Messenger, and Telegram
- AI-assisted reply automation for repetitive requests
- Conversation scoring to prioritize urgent or high-fit leads
- Human handover when a specialist needs to take over
- Legal and policy pages with versioned documentation

## Key Links

- Home: https://askqualy.com/
- Pricing: https://askqualy.com/pricing
- Legal Center: https://askqualy.com/legal
- Privacy Policy: https://askqualy.com/privacy
- Terms of Service: https://askqualy.com/terms
- FAQs Directory: https://askqualy.com/faqs-directory
- FAQs Markdown: https://askqualy.com/faqs.md

## FAQs

### What is this platform, and what does Qualy do?

Qualy is a no-code messaging platform for service teams. It brings WhatsApp, Instagram, Messenger, and Telegram conversations into one inbox, automates repetitive replies, and helps your team respond to the right people faster.

### How can I get started quickly?

Connect your channels, upload your company information, and train Qualy with your business details. You do not need technical setup or coding to go live.

### Which channels can I use today?

You can use WhatsApp, Instagram, Messenger, and Telegram in a single inbox today.

### How is person scoring calculated?

Scoring uses signals such as service clarity, timing, budget fit, urgency, and decision readiness. The 0-10 score updates automatically as new messages arrive.

### Is customer data secure?

Organization data is isolated, legal documents are versioned, and your team can pause AI replies during human takeover whenever needed.

### What happens when my team takes over a chat?

When a chat is taken over, AI replies pause and your operator takes control. Conversation history stays intact, and you can return the chat to AI flow at any time.